Welcome to Peak Health Canberra.
This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal information. We are dedicated to safeguarding your privacy and ensuring responsible handling of your data.
Please take the time to carefully read this policy to understand how we collect, use, and protect your information. By using our website or providing us with your personal information, you consent to the practices described in this policy.
1. Information we collect
1.1. Personal Information
We may collect personal information that you voluntarily provide when you interact with our website or services. This information may include:
- Name
- Email address
- Phone number
- Postal address
- Date of birth
- Health and medical history
- Payment details
1.2. Non-Personal Information
We also collect non-personal information, such as:
- Browser type and version
- Operating system
- IP address
- Cookies and similar tracking technologies
- Website usage data
2. How We Use Your Information
We use the collected information for the following purposes:
2.1. Providing Healthcare Services
- To deliver the healthcare services and information you request.
- To personalise your experience and provide tailored healthcare recommendations.
- To process payments and transactions.
2.2. Communication
- To respond to your inquiries and provide customer support.
- To send you healthcare updates, newsletters, and appointment reminders with your consent.
- To send service-related notifications.
2.3. Analytics and Quality Improvement
- To understand and analyse how our website and services are used.
- To improve our website’s functionality and the quality of our healthcare services.
- To enhance the user experience.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect non-personal information about your online activities. Cookies help us improve our website’s functionality and provide a better user experience. You can manage your cookie preferences through your browser settings.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:
- Service providers and partners who assist us in delivering healthcare services.
- Law enforcement or other government agencies when required by law.
Third parties with your consent.
5. Data Security
We take the security of your personal information seriously. We implement technical and organisational measures to protect your data from unauthorised access, disclosure, alteration, and destruction.
6. Your Rights
You have the following rights regarding your personal information:
- Access your data.
- Correct inaccuracies.
- Delete your data.
- Withdraw consent (where applicable).
- Object to processing.
- Data portability (where applicable).
To exercise these rights or for any inquiries regarding your data, please contact us at info@peakhealthcanberra.com.au
7. Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance. We will notify you of any significant changes on our website.
8. Contact Information
If you have any questions or concerns regarding this policy, please contact us at:
Peak Health Canberra
info@peakhealthcanberra.com.au
Thank you for entrusting Peak Health Canberra with your personal information. Your privacy and data security are paramount to us, and we are committed to safeguarding your information.